IT support & consultancy

Independent IT consultancy, since 1991.

We help small businesses get IT decisions right — and once we know your setup, we're around for the day-to-day too. Strategic advice, hands-on projects, and a phone you can actually call when something isn't working.

What we cover

The full range of small-business IT.

From the strategic decisions to the everyday running. We've been doing this since the early '90s — almost everything that runs in a small business, we've installed, supported, fixed, replaced, and modernised at some point.

Microsoft 365 & cloud

We resell Microsoft 365 — but only what you actually need. Tenant setup and admin, Exchange and SharePoint, Teams, OneDrive, licensing reviews.

Networks & connectivity

Wifi that actually reaches the office corners, switching, firewalls configured properly, VPN and remote access. Tidy networks last longer.

Devices & endpoints

Laptop and desktop deployment, software estate, asset tracking, lifecycle planning. Your devices kept consistent, defended, and ready when someone joins or leaves.

Backup & continuity

Backups that you've actually tested. Recovery plans that match the realistic disasters: the laptop dropped down the stairs, the ransomware on Tuesday, the burst pipe.

Strategy & advisory

When you need senior IT judgement but don't have an in-house IT director. Vendor reviews, system selection, technology roadmaps, project oversight.

Day-to-day support

For clients we work with: a direct mobile number, not a helpdesk queue. A friendly voice on the other end who already knows your setup. We work onsite as well as remotely — the relationship matters, and some things are easier to sort in person.

How it works

A relationship, not a service contract.

We don't run a ticketing system. We work with a small number of clients we know well, and the work shapes itself to what's actually going on.

Ongoing relationship

Our goal is to reduce reactive support over time — by getting the fundamentals set up properly and reliably in the first place. Scheduled reviews, projects when they come up, and a direct line for the moments something needs sorting urgently.

Specific projects

A migration to plan. A network refresh. An office move. We can take on a defined piece of work with a fixed scope, talk to your existing IT support, and step back when it's done.

A natural fit

A lot of what makes IT well-run also makes it secure. Patched devices, tidy networks, sensible backup, proper user controls — the work overlaps. Most of our clients use us for both.

See our cyber security services →

Why Bishop

Independent. Local. Genuinely experienced.

Independent since 1991

35+ years of small-business IT. No software to upsell, no franchise targets, no big-firm overheads. The same person you talk to today will know your setup in three years.

Local, not faceless

Suffolk-based, working with businesses across Essex, Suffolk and the surrounding counties. We turn up in person when it matters.

Cyber-security trained

IASME-qualified Cyber Essentials Advisors, and Cyber Essentials Certified ourselves. Security is woven into the IT work, not bolted on afterwards.

Got something on your mind? Let's talk.

A free 30-minute call. We'll listen, and tell you honestly whether we're the right fit for what you need.